Terms of Service

1. Who we are

VeriLevel is operated by Bold Latitude LLC, a limited liability company organized in Wyoming, with its business address at 30 N Gould St, Sheridan, WY 82801, USA ("we", "us"). You can contact us at support@verilevel.com.

2. What we offer

VeriLevel offers online knowledge assessments about the practical use of artificial intelligence in three levels (Foundation, Practitioner and Expert). If you pass, we issue a digital certificate with a public verification page.

Each exam is a timed online test of 30 to 40 multiple-choice and scenario questions, scored automatically against a fixed answer key. Exams are taken without camera monitoring, screen recording or identity checks.

3. What a certificate is and is not

A VeriLevel certificate is a private credential issued by us. It shows that the named person passed our online assessment for a given level on a given date. It is not:

• a government credential, license or permit, and we are not affiliated with any government agency;
• an accredited certification under any accreditation standard;
• a college degree, academic credit or a certification from any AI vendor;
• a guarantee of employment, promotion, pay or any business result.

Because exams are not proctored, a certificate does not confirm the identity of the person who took the exam. Employers and clients decide for themselves how much weight to give it.

4. Eligibility and exam links

You must be at least 18 years old to buy or take an exam. There are no user accounts. After purchase we email you a personal exam link. Anyone with the link can open your exam, so keep it private. You agree to give accurate information and to take each exam yourself. One purchase is for one person.

The name on your certificate is the name you enter before your first attempt. Check it before you start the exam. If you lose your link, you can request a new one, and the old link stops working.

5. Prices and payment

Prices are shown in US dollars before checkout, together with any applicable sales tax. Payments are processed by our payment provider, Stripe, and we do not store your full card details.

Prices shown before launch are planned prices and may change. You are only charged when you complete a purchase.

6. Exam access and rules

After purchase you can start your exam at any time within 12 months. Once started, the timer cannot be paused, except where an approved accommodation allows it. When taking an exam, you agree not to:

• let another person take the exam for you or help you during it;
• copy, record, share, sell or publish exam questions or answers;
• use automated tools to access, scrape or attack the exam platform;
• buy additional exams under different names to get extra attempts for the same person.

7. Results, retakes and appeals

Results are shown right after you submit the exam. Pass marks, retake rules and the appeal process are described in our Exam Policy, which forms part of these Terms.

8. Validity, revocation and the public record

Certificates are valid for 24 months from the issue date. Each certificate has a public page at verilevel.vercel.app/verify that shows the holder's name, level, issue date, expiry date and status. You can make your record private at any time from your exam page, and you can make it public again later.

We may revoke a certificate if we have good reason to believe it was obtained in breach of these Terms, for example by sharing questions or letting someone else take the exam. We will tell you why by email and give you a chance to respond before the revocation takes effect, as described in the Exam Policy.

9. Refunds

You can get a full refund at any time before you start your exam. Details are in our Refund Policy. Nothing in these Terms limits any refund or withdrawal right that the law of your place of residence gives you.

10. Intellectual property

The website, exams, questions, certificates, logos and the VeriLevel name belong to us or our licensors. You may share your own certificate and its verification link. You may not copy or reuse our exam content.

11. Disclaimers

The exams and certificates are provided "as is". To the extent permitted by law, we make no warranties beyond those expressly stated in these Terms, including any implied warranties of merchantability or fitness for a particular purpose. Exam content is for assessment only and is not legal, technical or professional advice.

12. Limitation of liability

To the extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, or for lost profits or opportunities. Our total liability for any claim relating to the service is limited to the amount you paid us for the exam the claim relates to. Some jurisdictions do not allow these limits, so they may not apply to you.

13. Disputes and arbitration

Please contact us first at support@verilevel.com. Most problems can be solved quickly, and we will try in good faith to do so within 30 days.

If we cannot resolve a dispute, you and we agree that it will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, and not in court. Either party may instead bring an individual claim in small claims court if it qualifies. We will pay the arbitration filing fees that the AAA rules assign to the business.

You and we waive the right to a jury trial and to bring or join any class, collective or representative action.

You can opt out of this arbitration agreement by emailing support@verilevel.com within 30 days after you first accept these Terms, stating your name and that you opt out of arbitration.

14. Governing law

These Terms are governed by the laws of the State of Wyoming and the Federal Arbitration Act, without regard to conflict of law rules. If you are a consumer living outside the United States, you also keep the protection of the mandatory consumer laws of your country.

15. Changes and termination

We may update these Terms. If a change materially affects you, we will tell you by email or on the website before it takes effect. Changes do not apply to exams you have already bought unless you agree. We may cancel access to an exam that is used in breach of these Terms.

16. Contact

Bold Latitude LLC, 30 N Gould St, Sheridan, WY 82801, USA. Email support@verilevel.com.